Travel-related Websites - Transport - Car rental in Mauritius: Pingouin car rental Agency at Mauritius SSR Airport

A deeper dive into carrental-mauritius.com

Common questions asked about www.carrental-mauritius.com

1. How do I make a reservation?

To make a reservation with www.carrental-mauritius.com, simply visit our website and click on the 'Reservation' tab. Fill in the required information such as your pickup location, dates, and times. You will then be presented with a list of available vehicles and their prices. Select the vehicle that suits your needs and proceed to the payment page to confirm your reservation.

2. Can I learn more about your fleet?

Yes, we provide detailed information about our fleet on our website. Under the 'Fleet' tab, you will find a list of all the vehicles we offer for rental. Each vehicle is accompanied by a description, including its features, capacity, and rental rates. You can also view images of the vehicles to get a better idea of their appearance.

3. Are there any customer testimonials available?

Yes, we value our customers' feedback and have a dedicated section on our website for testimonials. Under the 'Testimonials' tab, you can read reviews and experiences shared by our previous customers. These testimonials can give you insights into the quality of our services and help you make an informed decision about renting a car from us.

4. How can I contact www.carrental-mauritius.com?

We have provided multiple ways to contact us. You can find our contact information under the 'Contact' tab on our website. We have listed our phone number, email address, and physical address for your convenience. Feel free to reach out to us with any queries or concerns, and our friendly customer support team will be happy to assist you.

5. Can I return the rental car to a different location?

Yes, we offer the flexibility to return the rental car to a different location. During the reservation process, you will have the option to select a different drop-off location. Please note that additional charges may apply for this service, and it is subject to availability. Make sure to specify your desired drop-off location when making the reservation to ensure a smooth rental experience.

Some reasons to choose carrental-mauritius.com

Convenient Reservation Process

The company offers a user-friendly online reservation system, allowing customers to easily book a car rental from the comfort of their own homes. This eliminates the need to visit a physical location or spend time on the phone, providing a hassle-free experience.

Wide Range of Vehicles in the Fleet

Pingouin Car Rental boasts an extensive fleet of vehicles, catering to various customer preferences and needs. Whether one requires a compact car for city exploration or a spacious SUV for a family trip, the company offers a diverse selection to choose from, ensuring that customers can find the perfect vehicle for their specific requirements.

Positive Testimonials from Satisfied Customers

The company has received numerous positive testimonials from satisfied customers, highlighting their exceptional service and reliable car rental experience. These testimonials serve as a testament to the company's commitment to customer satisfaction and reinforce their reputation as a trusted car rental agency.

Accessible Contact Information

Pingouin Car Rental provides easily accessible contact information, allowing customers to reach out for any inquiries or assistance. Whether it's through phone, email, or an online contact form, the company ensures that customers can easily get in touch, providing a reliable and responsive customer support system.

Flexible Return Options

In addition to offering convenient pickup locations, the company also provides the option to return the rental car to a different location. This flexibility allows customers to plan their trips more efficiently, without the need to return to the original pickup location, providing added convenience and saving valuable time.'

What have existing carrental-mauritius.com customers liked most about them?

Based on customer/client reviews of carrental-mauritius.com via this testimonials page (opens in new window), what are their customers are most happy about?

1. User-Friendly Website

Customers appreciate the ease of selecting vehicles and specifying pickup and drop-off locations on Pingouin's user-friendly website.

2. Transparent Pricing

The clear and upfront pricing structure gives customers confidence in their decision-making process.

3. Comprehensive Insurance Coverage

Clients value the thorough insurance coverage provided, adding a sense of security to their rental experience.

4. Exceptional Customer Support

Customers are highly satisfied with the dedicated and professional support from customer service representatives like Mr. Saeed.

5. Flexibility in Booking

The ability to modify booking details, such as pickup times, without additional charges is highly appreciated.

6. Efficient Return Process

Clients commend the swift and seamless car return process, facilitated by staff like Mr. Iqbal Ramjean.

7. Hassle-Free Experience

Customers enjoy a stress-free rental experience, contributing to an overall enjoyable trip.

8. Early Vehicle Collection

The possibility of collecting the vehicle earlier than scheduled is a convenient and unexpected benefit.

9. No Hidden Charges

Clients appreciate the absence of hidden fees, especially when altering reservation details.

10. Repeat Rental Intentions

Many customers express their intent to use Pingouin Car Rental for their future car rental needs.

Selected and consolidated information about carrental-mauritius.com

Company Mission Statement:

We are not a car rental broker nor an online booking platform! We are real dedicated people working for a renowned car rental agency in Mauritius with a strong rooted work culture which are guided by a set of core values. Rest assure that your after-sales service will not be compromised and be taken at heart by our people.

Company History:

Started as a small start-up in 2011 with just 3 cars, Pingouin Car Rental has grown significantly over the years. By 2012, they set up their first online store and by 2015, they began delivering to all hotels around the island. In 2018, they opened their first office at the Airport. Despite closures in 2020 and 2022 due to Covid-19, they have emerged as a strong player in the market with almost 13 years of experience.

Business Hours:

Airport counter delivery and drop-off: Mon-Sun (05:00 - 21:00), Hotel Delivery and drop-off: Mon-Sun (07:00 - 17:00), Back-Office: Mon-Friday (08:00 - 16:00), Saturday (08:00 - 12:00), Sunday (Closed).

Geographical Areas Covered:

Pingouin Car Rental delivers at the Airport as well as all the hotels around the island of Mauritius.

Payment Options:

They accept credit card VISA Classic/Gold, MASTERCARD for online payments. For car delivery, payment can be made by cash (Euro or Mauritian rupees) or by credit card using their wireless POS Terminal.